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ROLE OF INNOVATION IN IMPROVING SERVICE QUALITY IN BANKS

    1 Author(s):  USMAN.M

Vol -  6, Issue- 1 ,         Page(s) : 17 - 26  (2019 ) DOI : https://doi.org/10.32804/IRJMSI

Abstract

All together for an organization's idea to achieve the clients there is a requirement for administrations. These administrations rely upon the sort of item and it contrasts in the different associations. Administration can be characterized from numerous points of view contingent upon which zone the term is being utilized. A creator characterizes administration as "any elusive demonstration or execution that one gathering offers to another that does not result in the responsibility for" (Kotler and Keller, 2009, p. 789). Taking all things together, administration can likewise be characterized as an impalpable idea by one gathering to another in return of cash for joy.

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