1. Ruddar Dutt, Indian Journal of Industrial Relations
2. Ibid
3. Dutta & Sundaram, Indian Economy 2000
4. Economic & Political Weekly
5. Deepika Chakrovarty
6. Jesim Pais, EPW
7. The Economic Times
8. Emesto Noronha
9. Ibid. p. 49
10. Ibid. p. 50.
11. Sasmita Palo, Indian Journal of Industrial Relations, January 2010.
12. V. Ravi, Indian Journal of Training & Development
13. Suarand Prasad, Indian Journal of Training & Development
14. Jaggnath & Kamla, Indian Journal of Training & Development