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A STUDY ON DEVELOPMENT AND IMPLEMENTATION OF OMNICHANNEL MARKETING STRATEGIES TO PROVIDE A SEAMLESS CUSTOMER EXPERIENCE

    1 Author(s):  MR. NAVEENA

Vol -  3, Issue- 1 ,         Page(s) : 100 - 115  (2016 ) DOI : https://doi.org/10.32804/IRJMSI

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Abstract

This research paper aims to provide an in-depth analysis of the development and implementation of omnichannel marketing strategies focusing on how these strategies have been designed to offer a seamless customer experience by integrating various marketing channels


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